At LTD we recognize that quality products are the output of conscientious producers. Therefore, we strive to move quality reporting to the process step producing the required features to meet our customer needs. This means that we train our production personnel to evaluate the quality of the part before and after they perform their process step. When a non-conformity is found at any stage of the process, a team of stakeholders is assembled to document next steps, root cause and corrective action(s). This activity fuels our continuous improvement process.
The use of process and product FMEAs helps establish our process control plans (PCP). These tools help us ensure we start with the best chance to provide high quality products with repeatable results at our customers.